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Made-to-Order Policy
All nucs are made to order. There are no cancellations, reschedules, or refunds on live bees, queens, packages, or nucs after purchase. Delivery dates may change due to weather or bee conditions. We make every reasonable effort to meet listed dates and communicate clearly if changes are required.
Terms & Conditions — Live Bee Sales
Nucs are guaranteed healthy at the time of pickup and include a fertile queen, eggs, larvae, capped brood, and drawn frames. Once bees leave our care, management and environmental conditions are beyond our control. Survival, performance, and long-term success are not guaranteed. No refunds or replacements are offered after pickup. Queen acceptance depends on colony condition, handling, timing, and installation method and is not guaranteed. No refunds or replacements are offered for queens after introduction.
Live Bee Health & Survival Disclaimer
Honey bee health is influenced by genetics, environment, management practices, weather, parasites, pathogens, pesticide exposure, and emerging diseases that may not yet be fully understood. We guarantee bees are healthy at the time of pickup or delivery only. Once bees leave our care, we cannot guarantee survival, productivity, or long-term success. No refunds or replacements are offered after possession has transferred.
Important Industry Context
Honey bees are not fully domesticated livestock. They forage freely, travel miles daily, and encounter pesticide exposure, pathogens, and unknown colonies beyond any beekeeper’s control. There is no other form of livestock that operates this way, making guarantees after transfer impossible. Annual colony losses of 30–50% are now common across North America, even among well-managed operations.
Expectations & Misconceptions
Bees are not pets and beekeeping is not comparable to purchasing a puppy. Colony failure after transfer does not automatically indicate unhealthy bees at the time of sale and does not entitle the buyer to a refund.
Our Practices & Commitment
We follow established industry best practices, including responsible breeding, queen evaluation, inspections, disease and mite management, and clean handling. We have been beekeeping and selling bees for nearly 20 years and will always try to help customers succeed, but we cannot insure against biology, environment, or unknown disease pressures.
Purchasing Acknowledgment
By purchasing live bees, you acknowledge that beekeeping involves unavoidable biological risk, colony losses can occur even with proper care, and long-term outcomes cannot be guaranteed once bees leave the seller’s possession.